This one-day programme aims to equip delegates with essential skills necessary for successful letter writing in business. It is designed to combat fears and encourage confidence in writing skills, particularly aiming to improve the reader response by using the correct tone and language.
The course is highly interactive, providing delegates with opportunities to practise the skills learned.
- Today's writing challenges
- The Hopes and Fears of writing
- The Four Fundamentals of writing
- The A, B, C of writing
- Using the correct Tone
- Active and Passive Voice
- Spelling and Punctuation
- Sentences and Paragraphs
- Presentation and Layout
- Email Etiquette
- Action Plan
This course is suitable for junior to middle level staff. However, if you wish to discuss the content for a higher level, then please contact Jackie Bullivant to talk through your requirements.