Search Keyword work Total: 45 results found.
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Rose-Marie Gray – Training Consultant
Category: Consultant Proiles/Profiles
I am delighted to welcome Rose-Marie Gray as a freelance Training Consultant working within Platform 4 Training Ltd. I have known and worked alongside Rose for many years and I am confident she will make ... Thursday, 06 August 2009 -
Martin Bullivant – Training Consultant
Category: Consultant Proiles/Profiles
... Diploma in Applied Social Studies Certificate of Qualification in Social Work, an approved certificate in professional counselling approved by the British Government (Home Office) for qualified ... Thursday, 06 August 2009 -
Coaching Skills
Category: Course Outlines/Business Skills
Course Aims This half-day programme is designed to provide delegates with a process and key skills for coaching staff under their supervision. Throughout the course, the participants will be encouraged ... Wednesday, 08 October 2008 -
Outdoor Team Building
Category: Course Outlines/Business Skills
Team building outdoors can be great fun and need not be too vigorous. We can agree the design of the day including the type of activities you wish the team to experience. Depending upon your learning ... Wednesday, 20 August 2008 -
Train The Trainer
Category: Course Outlines/Business Skills
... the needs, behaviours and communication styles of both their trainees, as well as themselves as ‘trainers'. They will work to recognise and understand the impact of these, in order to create and conduct ... Thursday, 07 August 2008 -
Time Management
Category: Course Outlines/Business Skills
Course Aims This one-day programme aims to equip delegates with key skills which are essential in today's challenging working environment. To remain in control of your workload, time, and the demands ... Thursday, 07 August 2008 -
Team Building
Category: Course Outlines/Business Skills
Course Information This course will be designed for your own particular team taking into consideration any specific needs or learning objectives. We can work with you to include various team building ... Thursday, 07 August 2008 -
Taking Minutes At Meetings
Category: Course Outlines/Business Skills
Course Aims This half-day workshop will provide the forum for learning and practising the skill of minute taking. It is designed to combat fears and encourage confidence in minute taking, particularly ... Thursday, 07 August 2008 -
Supervisory Skills
Category: Course Outlines/Management Skills
Course Aims This two-day programme will provide delegates with a powerful insight into human behaviour, enabling them to better influence and motivate the staff under their supervision. Throughout ... Thursday, 07 August 2008 -
Relationship Management
Category: Course Outlines/Sales Skills
... and developing client relationships; uncovering and taking advantage of sales opportunities, and promoting internal teamwork to improve services to clients. At the same time, delegates will be encouraged ... Thursday, 07 August 2008 -
Negotiation Skills
Category: Course Outlines/Business Skills
Course Aims Good negotiators aim to resolve issues to the mutual satisfaction of all involved, whether these are staff matters, internal workplace negotiations or dealing with client matters and winning ... Thursday, 07 August 2008 -
Managing Teams
Category: Course Outlines/Management Skills
Course Aims The vast majority of the working population are required to work within a team of one description or another. When asked, many people can recite the values of teamwork and describe the ... Thursday, 07 August 2008 -
Managing Stress
Category: Course Outlines/Business Skills
Course Aims We all have a responsibility to manage personal stress and deal with stressful situations at work. This one day course will enable delegates to accurately define stress, identify signs ... Thursday, 07 August 2008 -
Effective Delegation
Category: Course Outlines/Management Skills
... failure to delegate. This half-day programme places ‘delegation' within the context of four leadership styles, which can be adopted within the working environment. It provides insight to human attitudes ... Thursday, 07 August 2008 -
Managing Meetings
Category: Course Outlines/Management Skills
... to create valuable meetings which achieve the right results. This half day course will look at the causes of ineffective meetings and the solutions to the challenges faced in the busy workplace. Course ... Thursday, 07 August 2008 -
Managing Conflict
Category: Course Outlines/Management Skills
... is not properly managed it becomes a serious problem. Unmanaged, high level or low level conflict within teams and between individuals can be destructive. Work will suffer, motivation levels will fall ... Thursday, 07 August 2008 -
Managing Change
Category: Course Outlines/Management Skills
... Styles Change Drivers The Change Formula Communication techniques Working with change tools: - 7 S's of Change - Force Field Analysis - Square Wheels Change Levers Action Planning ... Thursday, 07 August 2008 -
Leadership Skills
Category: Course Outlines/Management Skills
Course Aims This two day programme aims to define the role of a leader and explores the differences between being a manager and being a leader. Today, managers are often called upon to demonstrate leadership ... Thursday, 07 August 2008 -
Introduction To Management
Category: Course Outlines/Management Skills
Course Aims This two day training programme is designed to equip new managers with the foundation of key skills and knowledge essential for successful management. Delegates will have the opportunity ... Thursday, 07 August 2008 -
Essential Selling Skills
Category: Course Outlines/Sales Skills
... sale. Throughout the programme, delegates have the opportunity to practise their new skills in order to improve workplace performance and achieve personal growth. Course Outline Principles of ... Wednesday, 06 August 2008 -
Essential Management Skills: Modules
Category: Course Outlines/Management Skills
... the skills back in the workplace between modules, which will help to accelerate learning. The programme aim is to equip delegates with the key skills and knowledge essential for successful management. ... Tuesday, 05 August 2008 -
Dealing With Conflict And Difficult People
Category: Course Outlines/Business Skills
Course Objectives This one day programme will provide delegates with an in-depth understanding of human behaviours associated with difficult people and situations of conflict at work. By using assertive ... Tuesday, 05 August 2008 -
Customer Service 2 Days
Category: Course Outlines/Business Skills
... they have in achieving customer satisfaction. The course will give guidance in providing excellence in Customer Service and encourage participants to action plan for workplace improvements in processes, ... Tuesday, 05 August 2008 -
Customer Service 1 Day
Category: Course Outlines/Business Skills
... they have in achieving customer satisfaction. The course will give guidance in providing excellence in Customer Service and encourage participants to action plan for workplace improvements in processes, ... Tuesday, 05 August 2008 -
Creative Thinking
Category: Course Outlines/Business Skills
Course Aims The speed and pace of change in business today requires increasing flexibility, adaptation and innovation. This two day workshop to help individuals develop self-understanding and to use ... Tuesday, 05 August 2008 -
Coaching And Mentoring
Category: Course Outlines/Management Skills
... Understanding the ‘thinking process': tackling resistance to change, new ways of thinking, working on attitudes and motivational factors Managing feedback Action plans This course is also offered ... Tuesday, 05 August 2008 -
Assertiveness Skills
Category: Course Outlines/Business Skills
... their communications to best effect for each of their own specific workplace situations. Delegates should feel more confident and in control when dealing with work relationships, difficult people and ... Tuesday, 05 August 2008 -
Counsellor Profile
Category: Counselling Service/General
... in Social Work (the Standard Home Office approved certificate in professional counselling required for all qualified social workers). The following distillation of some aspects of my professional experience ... Friday, 01 August 2008 -
Do You Care?
Category: Articles/Current Articles
... 'I can't because there are only two of us here at the moment - can you come back tomorrow morning when it is less busy?' Customer: 'Well, no I can't, I work.' Then the customer watched as the assistant ... Friday, 01 August 2008 -
Quote Of The Week
Category: News/Latest
We Are Growing! I am delighted to announce that Rose-Marie Gray is now working with Platform 4 Training. Go to Consultant Profiles to find out more. ... Sunday, 20 April 2008 -
Working With You
Category: Working With You/General
... involved and to fulfil the broader business requirements. We aim to work with you and your organisational requirements in a personal and original way. Your specific requirements can be discussed at ... Saturday, 19 April 2008 -
Counselling Service
Category: Counselling Service/General
... issues The aim of counselling is to provide the employee as the client, and the employer as the referring agency, with the opportunity to optimise workplace performance. Responsibilities We recognise ... Saturday, 19 April 2008 -
Consultancy
Category: Consultancy/General
The aim Our aim is always to work in partnership with you to help you achieve your business objectives. Organisations may seek support and practical help to improve their communication processes, management ... Saturday, 19 April 2008 -
Director Profile
Category: Working With You/General
Jackie Bullivant is an experienced training and development consultant working mainly in Jersey, Guernsey, the Isle of Man and London. Since 1994, she has worked with a wide range of organisations across ... Saturday, 19 April 2008 -
About Us
Category: Working With You/General
... With a strong desire to more effectively transport the learning back to the workplace, Jackie now works closely with employees and employers to accurately identify specific training needs, to fully understand ... Saturday, 19 April 2008 -
Training to Train
Category: Articles/Current Articles
... the trainers within organisations. While learning to become a trainer I was exposed to different training styles, which allowed me to evaluate what works well and what doesn’t. My training took place ... Saturday, 19 April 2008 -
Behaviour – What’s Driving You?
Category: Articles/Current Articles
Do we ever stop to consider why we sometimes behave the way we do? Whoever we are at work, staff member, manager or director, our behaviour is visible to everyone around us and can have an effect on ... Saturday, 19 April 2008 -
Life After Training
Category: Articles/Current Articles
... experience and are eager to get back to work and translate their new skills and knowledge into their everyday situation. But how exactly do you, as a manager, ensure that the motivation people enjoyed ... Saturday, 19 April 2008 -
Counselling in the Workplace?
Category: Articles/Current Articles
... effects. But with people it’s different. People in the workplace are ‘under pressure’. We have learned to apply an old language, the language of physics, or engineering, in a new way-and we might well ... Saturday, 19 April 2008 -
Customer Service: What Really Matters Now?
Category: Articles/Current Articles
... I work. Then the customer watched as the assistant chatted with the other assistant and then went off to lunch as a third assistant returned. Customer: ‘I’d like to have a look at some watches please ... Saturday, 19 April 2008 -
Change is All Around
Category: Articles/Current Articles
... for many it is viewed with suspicion because they don’t know where the change will take them. They may be afraid of new working practices and worried about the training that might be involved. They may ... Saturday, 19 April 2008 -
Breaking Point
Category: Articles/Current Articles
Stress in the workplace is alive and well. Despite at least a decade passing since it was identified as a problem, businesses are increasingly requesting training interventions to manage it. Although ... Saturday, 19 April 2008 -
Actions Speak Louder Then Words
Category: Articles/Current Articles
... Right Signals The benefit of understanding body language – both your own and other people’s, is that you can work to communicate the right signals and accurately interpret the signals of others, despite ... Saturday, 19 April 2008 -
Belbin Team Roles
Category: Articles/Current Articles
Jackie Bullivant, director of Channel Islands training organisation Platform 4 Training, has gained accreditation in Belbin Team Role methodology. But what is it, and how does it work? Look at any ... Saturday, 19 April 2008 -
Working With You
Category: Section
