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  1. Rose-Marie Gray – Training Consultant

    Category: Consultant Proiles/Profiles

    I am delighted to welcome Rose-Marie Gray as a freelance Training Consultant working within Platform 4 Training Ltd. I have known and worked alongside Rose for many years and I am confident she will make ... Thursday, 06 August 2009
  2. Martin Bullivant – Training Consultant

    Category: Consultant Proiles/Profiles

    LL.B, Dip Soc Admin, Dip App Soc Studies, CQS You may have already read Martin's Counsellor profile which is listed under the ‘Counselling Service' offered by Platform 4 Training Ltd. Martin's ... Thursday, 06 August 2009
  3. Internet Copyright Notice

    Category: Legal/Legal

    This website and its content is copyright of "Platform4Training" - © "Platform4Training" 2008. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited ... Thursday, 21 August 2008
  4. Privacy Policy

    Category: Legal/Legal

    This privacy policy sets out how "Platform4Training" uses and protects any information that you give "Platform4Training" when you use this website. "Platform4Training" is committed to ensuring that your ... Thursday, 21 August 2008
  5. Site Disclaimer, Terms and Conditions

    Category: Legal/Legal

    Website disclaimer The information contained in this website is for general information purposes only. The information is provided by "Platform4Training" and whilst we endeavour to keep the information ... Thursday, 21 August 2008
  6. Train The Trainer

    Category: Course Outlines/Business Skills

    Course Aims This two-day programme aims to equip the ‘trainer' with the key skills essential for successful training design, delivery and evaluation. The course has a dual focus in terms of understanding ... Thursday, 07 August 2008
  7. Telephone Skills

    Category: Course Outlines/Business Skills

    Course Objectives This one day training course aims to equip delegates with the essential skills for dealing with both internal and external customers on the telephone.  The training has a ‘customer ... Thursday, 07 August 2008
  8. Report Writing

    Category: Course Outlines/Business Skills

    Course Aims This half-day programme aims to provide delegates with the essential skills for successful report writing. The training will focus on analysing the needs of the audience, in order to meet ... Thursday, 07 August 2008
  9. Interviewing Skills

    Category: Course Outlines/Business Skills

    ... of candidates to aid the selection process This course is for employees with responsibility for staff recruitment.  They may have had no previous training or experience, or may wish to refresh their ... Thursday, 07 August 2008
  10. Managing Stress

    Category: Course Outlines/Business Skills

    ... this training course for groups of delegates who work within the same organisation, then we ensure that personal matters are correctly managed and confidentiality maintained.  ... Thursday, 07 August 2008
  11. Managing Meetings

    Category: Course Outlines/Management Skills

    ... are unable to express an opinion or achieve the desired outcomes.  Poorly managed meetings can result in good ideas not being heard or shot down without proper consideration.  This training will help you ... Thursday, 07 August 2008
  12. Leadership Skills

    Category: Course Outlines/Management Skills

    ... abilities within their management role.    The programme leads delegates through key leadership competencies, encouraging self assessment and identification of areas for development.  The training will ... Thursday, 07 August 2008
  13. Introduction To Management

    Category: Course Outlines/Management Skills

    Course Aims This two day training programme is designed to equip new managers with the foundation of key skills and knowledge essential for successful management. Delegates will have the opportunity ... Thursday, 07 August 2008
  14. Essential Management Skills: Modules

    Category: Course Outlines/Management Skills

    Course Objectives This management training programme has been designed to be held as a series of twelve modules of two hours duration.  Delegates will have the opportunity to observe, experience or apply ... Tuesday, 05 August 2008
  15. Creative Thinking

    Category: Course Outlines/Business Skills

    Course Aims The speed and pace of change in business today requires increasing flexibility, adaptation and innovation.  This two day workshop to help individuals develop self-understanding and to use ... Tuesday, 05 August 2008
  16. Assertiveness Skills

    Category: Course Outlines/Business Skills

    ... situations as a result of this training. Course Outline                 Welcome and Introductions Personal Experiences and Course Objectives Behaviour Recognition Passive, Aggressive and ... Tuesday, 05 August 2008
  17. Counsellor Profile

    Category: Counselling Service/General

    Martin Bullivant LL.B, Dip Soc Admin, Dip App Soc Studies, CQSW In addition to my Honours degree in Law from the University of Warwick, my academic training as a professional counsellor included 2 years ... Friday, 01 August 2008
  18. Do You Care?

    Category: Articles/Current Articles

    ... industry are also guilty, increasingly so as back office positions are being outsourced and staff are being relocated to customer-facing roles often without adequate training and development. While I ... Friday, 01 August 2008
  19. Testimonials

    Category: News/Latest

    Testimonials  "Excellent training which answered all my questions and more"  CPA Ltd delegate: Time Management Skills    "The tutor was great and made it interesting - excellent solutions ... Sunday, 20 April 2008
  20. Quote Of The Week

    Category: News/Latest

    We Are Growing! I am delighted to announce that Rose-Marie Gray is now working with Platform 4 Training.  Go to Consultant Profiles to find out more.          ... Sunday, 20 April 2008
  21. Working With You

    Category: Working With You/General

    ... senior to junior level to ensure the training and develop initiative achieves exactly what you want it to.  This requires a high degree of flexibility on our part and we will work with you to determine: ... Saturday, 19 April 2008
  22. Counselling Service

    Category: Counselling Service/General

    Aims and commitment We are committed to providing the maximum support, encouragement and development of individuals at all levels within organisations. Our counselling service aimed to achieve this ... Saturday, 19 April 2008
  23. Consultancy

    Category: Consultancy/General

    ... may wish to assess current customer service levels and work to improve them, or identify staff training needs and develop a training strategy complete with evaluation. We will always seek to fully understand ... Saturday, 19 April 2008
  24. Director Profile

    Category: Working With You/General

    Jackie Bullivant is an experienced training and development consultant working mainly in Jersey, Guernsey, the Isle of Man and London.  Since 1994, she has worked with a wide range of organisations across ... Saturday, 19 April 2008
  25. About Us

    Category: Working With You/General

    Why was Platform 4 Training established? Over many years, Jackie has gained a great deal of experience in delivering ‘open', generic training programmes to groups of individuals with varying experience ... Saturday, 19 April 2008
  26. Sales Skills

    Category: Course Outlines/Sales Skills

    We offer Sales Skills for Retail staff, as well as Relationship Management Skills for the Finance sector. These courses can be run as off-the-shelf training courses, or can be tailored to take into consideration ... Saturday, 19 April 2008
  27. Business Skills

    Category: Course Outlines/Business Skills

    Develop your business skills through our wide variety of training courses. The courses offered can be run as off-the-shelf training, or can be designed to meet specific learning objectives.  We are able ... Saturday, 19 April 2008
  28. Management Skills

    Category: Course Outlines/Management Skills

    We offer a range of management training which can be tailored to the level required. The courses offered can be run as off-the-shelf training, or can be designed to meet specific learning objectives.  ... Saturday, 19 April 2008
  29. Training to Train

    Category: Articles/Current Articles

    Training consultant Jackie Bullivant of Platform 4 Training recently found herself on the ‘other side’ – as a delegate on a training course. The experience reminded her just how important it is to train ... Saturday, 19 April 2008
  30. Behaviour – What’s Driving You?

    Category: Articles/Current Articles

    ... it is a skill that can be learnt and improved over time. Training in assertiveness skills will provide people with insight and understanding of their personal ‘beliefs and rights’ which may be limiting ... Saturday, 19 April 2008
  31. Life After Training

    Category: Articles/Current Articles

    There’s more to training than sending people on courses. Training and development is now accepted as an ongoing process in most businesses. The need is usually identified through the organisation’s performance ... Saturday, 19 April 2008
  32. Counselling in the Workplace?

    Category: Articles/Current Articles

    ... moves from something to be addressed through performance management to a requirement for outside counselling. For example, how does a manager differentiate between someone who requires training, support, ... Saturday, 19 April 2008
  33. Customer Service: May I Help You?

    Category: Articles/Current Articles

    ... receive is high on the list, but also to be considered are the issues facing staff and the processes and procedures already in place. Too often, organisations have called in training consultants to deliver ... Saturday, 19 April 2008
  34. Customer Service: What Really Matters Now?

    Category: Articles/Current Articles

    ... we use. Once we attain a good level of customer service, from this basic platform a company can introduce training in sales skills and develop a sales culture. What is the level of customer service ... Saturday, 19 April 2008
  35. Change is All Around

    Category: Articles/Current Articles

    ... for many it is viewed with suspicion because they don’t know where the change will take them. They may be afraid of new working practices and worried about the training that might be involved. They may ... Saturday, 19 April 2008
  36. Breaking Point

    Category: Articles/Current Articles

    Stress in the workplace is alive and well. Despite at least a decade passing since it was identified as a problem, businesses are increasingly requesting training interventions to manage it. Although ... Saturday, 19 April 2008
  37. Belbin Team Roles

    Category: Articles/Current Articles

    Jackie Bullivant, director of Channel Islands training organisation Platform 4 Training, has gained accreditation in Belbin Team Role methodology. But what is it, and how does it work? Look at any ... Saturday, 19 April 2008
  38. Welcome

    Category: Static Content/General

    Welcome to Platform 4 Training's website.  We are a Channel Island based provider of training programmes and consultancy services to all private and public sectors.  We hope that you enjoy browsing ... Wednesday, 07 July 2004

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