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  1. Rose-Marie Gray – Training Consultant

    Category: Consultant Proiles/Profiles

    ... in a multi-jurisdictional law and financial services firm and a Training Consultant for a local human resources company. At Platform 4 Training, Rose will be specialising in delivering a variety of soft ... Thursday, 06 August 2009
  2. Martin Bullivant – Training Consultant

    Category: Consultant Proiles/Profiles

    LL.B, Dip Soc Admin, Dip App Soc Studies, CQS You may have already read Martin's Counsellor profile which is listed under the ‘Counselling Service' offered by Platform 4 Training Ltd. Martin's ... Thursday, 06 August 2009
  3. Privacy Policy

    Category: Legal/Legal

    ... your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may use the information to improve our products and services.  ... Thursday, 21 August 2008
  4. Site Disclaimer, Terms and Conditions

    Category: Legal/Legal

    ... or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will ... Thursday, 21 August 2008
  5. Telephone Skills

    Category: Course Outlines/Business Skills

    ... service' focus and provides tips and techniques which will lead to a successful approach when making and receiving calls. Course Outline The Telephone and your role Standards and expectations ... Thursday, 07 August 2008
  6. Relationship Management

    Category: Course Outlines/Sales Skills

    ... and developing client relationships; uncovering and taking advantage of sales opportunities, and promoting internal teamwork to improve services to clients.  At the same time, delegates will be encouraged ... Thursday, 07 August 2008
  7. Customer Service 2 Days

    Category: Course Outlines/Business Skills

    Course Aims This two-day programme will begin by enabling each delegate to assess the effectiveness of current Customer Service practices within their own organisation and to recognise the responsibility ... Tuesday, 05 August 2008
  8. Customer Service 1 Day

    Category: Course Outlines/Business Skills

    Course Aims This one-day programme will begin by enabling each delegate to assess the effectiveness of current Customer Service practices within their own organisation and to recognise the responsibility ... Tuesday, 05 August 2008
  9. Counsellor Profile

    Category: Counselling Service/General

    ... provides a guide to how my services could be of help to employees: 16 years clinical practice in individual and group counselling, both in the UK and Jersey.  Some of this practice was conducted in conjunction ... Friday, 01 August 2008
  10. Do You Care?

    Category: Articles/Current Articles

    What is happening to our customer service levels in Jersey? How hard should we be trying to attract and keep customers?   These are examples of customer ‘care' that have been experienced in the ... Friday, 01 August 2008
  11. Counselling Service

    Category: Counselling Service/General

    Aims and commitment We are committed to providing the maximum support, encouragement and development of individuals at all levels within organisations. Our counselling service aimed to achieve this ... Saturday, 19 April 2008
  12. Consultancy

    Category: Consultancy/General

    ... and operational systems. Organisations engage consultancy services for a variety of reasons.  Your concerns may be around ‘quality' issues in terms of people or management of people or processes.  You ... Saturday, 19 April 2008
  13. Director Profile

    Category: Working With You/General

    ... She is the Channel Island representative for Belbin team roles. In October 2002, Jackie launched her own company ‘Platform 4 Training'. The focus is on ‘in-house' training and consultancy services. Rather ... Saturday, 19 April 2008
  14. About Us

    Category: Working With You/General

    ... services include: Training needs analysis Developing Training Plans and Strategies Training Evaluation Development Centres Personal Development Planning As well as this, Jackie is able ... Saturday, 19 April 2008
  15. Behaviour – What’s Driving You?

    Category: Articles/Current Articles

    ... and efficiency: arriving on time, meeting deadlines and completing tasks correctly. She also was a stickler for insisting on a professional approach to clients and ensuring they received excellent service. ... Saturday, 19 April 2008
  16. Life After Training

    Category: Articles/Current Articles

    ... there were concerns about the standard of customer service. While the managers were confident in the capabilities of the staff, they could sense a real danger of apathy and a further drop in the level ... Saturday, 19 April 2008
  17. Counselling in the Workplace?

    Category: Articles/Current Articles

    ... But I have to sign off here-I’ve just remembered something important. Just off to check the oil in my car…. Our counselling service helps employees with: Anger Management Stress Management Handling ... Saturday, 19 April 2008
  18. Customer Service: May I Help You?

    Category: Articles/Current Articles

    The results of a recent customer service shopping survey placed Jersey near the bottom compared to other places in the British Isles. What can organisations do to redress the balance? What a wake-up ... Saturday, 19 April 2008
  19. Customer Service: What Really Matters Now?

    Category: Articles/Current Articles

    What is happening to our customer service levels in Jersey? With summer and the sales behind us – how hard should we be trying to attract and keep customers? True Quoted conversations Customer: ‘Can ... Saturday, 19 April 2008
  20. Welcome

    Category: Static Content/General

    Welcome to Platform 4 Training's website.  We are a Channel Island based provider of training programmes and consultancy services to all private and public sectors.  We hope that you enjoy browsing ... Wednesday, 07 July 2004
  21. Course Outlines

    Category: Section

    ... order Category order Appraisal Skills Assertiveness Skills Business Writing Coaching And Mentoring Creative Personal Presentation Skills Creative Thinking Customer Services Skills: 1 day ...
  22. Counselling Service

    Category: Section

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