Search Keyword change Total: 23 results found.
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Privacy Policy
Category: Legal/Legal
... privacy statement. "Platform4Training" may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This ... Thursday, 21 August 2008 -
Site Disclaimer, Terms and Conditions
Category: Legal/Legal
... of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee ... Thursday, 21 August 2008 -
Performance Management
Category: Course Outlines/Management Skills
... introductions Setting achievable goals and expectations Tools for day to day performance management Tracking changes and shifting priorities Giving and receiving feedback effectively Dealing ... Monday, 11 August 2008 -
Managing Teams
Category: Course Outlines/Management Skills
... of Successful Teams How Teams Develop Role Identification and Clarity Communication and Openness Conflict or Confrontation? Support and Trust Team Meeting Skills Coping With Change Developing ... Thursday, 07 August 2008 -
Managing Change
Category: Course Outlines/Management Skills
Course Aims This two day programme aims to equip managers for their role as ‘change agents'. The course will focus on human reactions to change and how change can affect the performance of both the ... Thursday, 07 August 2008 -
Leadership Skills
Category: Course Outlines/Management Skills
... provide guidance, practical tools, techniques and activities which aim to maximise learning, achieve improvement and bring lasting change. Course Content Day 1 The Manager Verses The Leader Defining ... Thursday, 07 August 2008 -
Introduction To Management
Category: Course Outlines/Management Skills
Course Aims This two day training programme is designed to equip new managers with the foundation of key skills and knowledge essential for successful management. Delegates will have the opportunity ... Thursday, 07 August 2008 -
Essential Management Skills: Modules
Category: Course Outlines/Management Skills
... Module Twelve: Managing Change Human reactions to change Change drivers Tools for managing change These modules can be used as a guide for designing and developing your own essential ... Tuesday, 05 August 2008 -
Customer Service 2 Days
Category: Course Outlines/Business Skills
Course Aims This two-day programme will begin by enabling each delegate to assess the effectiveness of current Customer Service practices within their own organisation and to recognise the responsibility ... Tuesday, 05 August 2008 -
Creative Thinking
Category: Course Outlines/Business Skills
Course Aims The speed and pace of change in business today requires increasing flexibility, adaptation and innovation. This two day workshop to help individuals develop self-understanding and to use ... Tuesday, 05 August 2008 -
Coaching And Mentoring
Category: Course Outlines/Management Skills
... Understanding the ‘thinking process': tackling resistance to change, new ways of thinking, working on attitudes and motivational factors Managing feedback Action plans This course is also offered ... Tuesday, 05 August 2008 -
Assertiveness Skills
Category: Course Outlines/Business Skills
Course Aims This one-day programme aims to bring a depth of insight into a person's own thinking process and behaviour patterns, which will enable them to make conscious changes through new learning ... Tuesday, 05 August 2008 -
Counsellor Profile
Category: Counselling Service/General
... Assessing behaviours, enabling clients to gain insight into their attitudes, attendant actions and their consequences. Exploring, (and where possible enabling) behavioural change. Cognitive restructuring ... Friday, 01 August 2008 -
Do You Care?
Category: Articles/Current Articles
... I question why customer service levels are dropping off now when the opposite should be happening. We are experiencing times of change and uncertainty, which can leave staff and managers alike demotivated. ... Friday, 01 August 2008 -
Testimonials
Category: News/Latest
... Jersey Telecom delegate: Relationship Management Skills "The training has helped me to highlight areas where I need to change the way I do things. It also highlighted a few bad habits that I did not ... Sunday, 20 April 2008 -
Counselling Service
Category: Counselling Service/General
... addition to the counsellor making every effort to provide high standards of professional help, the counsellee should also be expected to engage responsibly in the change process. An initial assessment ... Saturday, 19 April 2008 -
Behaviour – What’s Driving You?
Category: Articles/Current Articles
... or preventing them from communicating in an assertive manner. We can learn to challenge these beliefs in order to change our behaviour and become more assertive. There are a number of reasons why people ... Saturday, 19 April 2008 -
Life After Training
Category: Articles/Current Articles
... of individuals. The desired goal of any training and development initiative is to ‘stimulate, challenge, encourage and motivate the individual(s) or team towards change or a newly-desired goal’. But what ... Saturday, 19 April 2008 -
Counselling in the Workplace?
Category: Articles/Current Articles
... any influence? Perhaps one way to approach this is to accept that if performance management paths do not result in positive changes, then another angle could be tried. One angle is the external counselling ... Saturday, 19 April 2008 -
Customer Service: May I Help You?
Category: Articles/Current Articles
... to them. This consultancy approach will lead to the design of effective training interventions and well-managed changes to processes and procedures where necessary. Remember, excellent customer service ... Saturday, 19 April 2008 -
Customer Service: What Really Matters Now?
Category: Articles/Current Articles
... higher level of customer service. Well, we are experiencing times of change and uncertainty, which can leave staff and managers alike demotivated. The product or service can be affected by systems, procedures ... Saturday, 19 April 2008 -
Change is All Around
Category: Articles/Current Articles
... as construction and retail, a greater leaning towards more efficient, up-to-date management techniques. Change Is Viewed Differently While change is welcomed by some people and seen as a challenge, ... Saturday, 19 April 2008 -
Course Outlines
Category: Section
... Skills Introduction To Management Leadership Skills Managing Change Managing Conflict Managing Meetings Managing Stress Managing Teams Negotiation Skills Outdoor Team Building Performance Management ...
