Leadership Skills
Course Aims
This two day programme aims to define the role of a leader and explores the differences between being a manager and being a leader. Today, managers are often called upon to demonstrate leadership abilities within their management role.
The programme leads delegates through key leadership competencies, encouraging self assessment and identification of areas for development. The training will provide guidance, practical tools, techniques and activities which aim to maximise learning, achieve improvement and bring lasting change.
Course Content
Day 1
The Manager Verses The Leader
- Defining Leadership
- Situational and Functional Leadership
What Matters Most?
- Self assessment activity
- Benefits and Consequences
- Personal experiences
Action-Centred Leadership
- The leaders responsibilities
- Alignment with organisational goals
- Self focus
Relating to others
- Behaviour Types
- Recognising needs
- Dealing with conflict
Styles of Communication
- Persuading
- Asserting
- Involving
- Attracting
Day 2
Openness and Flexibility
- Willingness to share thoughts and feelings
- Reactions to criticism
- Points of View
Decision Making
- Decision dilemmas
- 5 Stages to good decision making
- Decision making tools
Value and Vision
- Identifying values
- Creating and embracing vision
- Communicating Value and Vision
Drive and Energy
- Drivers Exercise
- The indicators
- Taking the initiative
Emotional Intelligence
- Emotional Awareness
- Knowing your resources and limits
- Controlling disruptive emotions and impulses
- Choosing assertive behaviour
Action Plans
