Appraisal Skills
Course Aims
This one day programme aims to develop an understanding of the principles of performance management and knowledge of the essential elements of performance review and appraisal.
On completion of the course, participants will be better equipped to deal with the appraisal process and, in particular, the appraisal interview.
The day is highly interactive and provides participants with the opportunity to explore their own development needs in a safe and supportive environment.
Course Outline
- The appraisal - a management tool
- The basis and stages of performance review and appraisal
- The essential elements of an appraisal
- Assessment and Objective Setting
- Planning and Structuring the interview
- Key appraisal interviewing skills
- Skills Practise
- Giving and receiving feedback
- Skills Practise
- Completing the appraisal form
- Dealing with poor performance
- Action Planning
