Course Outlines

The course outlines are available under the categories of Management Skills, Business Skills and Sales Skills. Please register your interest for any of these courses using the form at the bottom of each course outline page and we will get back to you.

Each generic outline can be tailored to suit the specific needs of the organisation and/or group of delegates.

The full list of courses in alphabetical order Category order
Appraisal Skills
Assertiveness Skills
Business Writing
Coaching And Mentoring
Creative Personal Presentation Skills
Creative Thinking
Customer Services Skills: 1 day
Customer Services Skills: 2 day
Dealing With Conflict And Difficult People
Effective Delegation
Essential Management Skills: Modules
Essential Selling Skills
Influencing And Persuading Others
Interviewing Skills
Introduction To Management
Leadership Skills
Managing Change
Managing Conflict
Managing Meetings
Managing Stress
Managing Teams
Negotiation Skills
Outdoor Team Building
Performance Management
Presentation Skills
Relationship Management
Report Writing
Supervisory Skills
Taking Minutes At Meetings
Team Building
Team Building: Outdoor
Telephone Skills
Time Management
Train The Trainer		 Management Skills
Appraisal Skills
Coaching And Mentoring
Effective Delegation
Essential Management Skills: Modules
Introduction To Management
Leadership Skills
Managing Change
Managing Conflict
Managing Meetings
Managing Teams
Performance Management
Supervisory Skills
Business Skills
Assertiveness Skills
Business Writing
Coaching Skills
Creative Personal Presentation Skills
Creative Thinking
Customer Services Skills: 1 day
Customer Services Skills: 2 day
Dealing With Conflict And Difficult People
Influencing And Persuading Others
Interviewing Skills
Managing Stress
Negotiation Skills
Outdoor Team Building
Presentation Skills
Report Writing
Taking Minutes At Meetings
Team Building
Telephone Skills
Time Management
Train The Trainer
Sales Skills
Essential Selling Skills
Relationship Management